Last updated: 30/08/2025

Business Details

Business Name: Reviewfy Australia Pty Ltd

ABN: 25 574 431 849

Contact Email: [email protected]

Reviewfy Australia Pty Ltd (“Reviewfy”, “we”, “us”, “our”) respects your privacy and is committed to protecting the personal information we handle. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By accessing our website, using our services, or providing personal information to us, you agree to the terms of this Privacy Policy.

1. Who We Are

Reviewfy Australia Pty Ltd provides online reputation management, Google review generation, and automation services to Australian businesses.

Contact details:

Email: [email protected]

Depending on the activities involved, we may act as either:

- Data Controller (APP Entity)

- Data Processor (Service Provider)

2. What Personal Information We Collect

We may collect:

- Name, phone number, email address

- Business name and business details

- Billing information (via Stripe)

- Customer contact lists and CRM data

- IP address, device/browser info, usage data

- Cookies, Google Analytics, Meta Pixel data

- RB2B tracking data and user interactions

- Marketing preferences

We do not intentionally collect sensitive information or data from individuals under 18.

3. How We Collect Personal Information

We collect information when you:

- Sign up for or use our services

- Communicate with us

- Visit our website

- Provide customer lists for review campaigns

- Interact with RB2B tracking and analytics features

4. How We Use Personal Information

We use information to:

- Provide and operate services

- Deliver automated review campaigns

- Communicate with clients

- Improve service performance

- Comply with legal obligations

- For marketing using your business name, logo, and review results (never personal info without consent)

- Track and analyze user interactions through RB2B for performance insights

5. Legal Basis for Processing

We rely on:

- Consent

- Contractual necessity

- Legitimate business interests

- Regulatory obligations

6. How We Share Personal Information

We share data with:

- Service providers: (GHL, Google, Facebook, Stripe, RB2B, etc.)

- Legal authorities (if required)

- Business acquisition entities

We do not sell personal information.

7. International Data Transfers

Some providers, including RB2B store data overseas. We ensure compliance with APP 8 using appropriate safeguards.

8. Data Storage & Security

We use:

- Encryption

- Firewalls

- Secure cloud storage

- Access control

- 2FA

Data is deleted or anonymised when no longer required.

9. Cookies & Tracking Technologies

We use cookies, Meta Pixel, Google Analytics and RB2B to improve performance and measure marketing. You can disable cookies in your browser.

10. Your Rights Under Australian Privacy Law

You may:

- Request access to your information

- Request corrections

- Withdraw consent

- Lodge complaints

You may also contact the OAIC at www.oaic.gov.au.

11. Minors

Our services are for businesses only. We do not knowingly collect data from persons under 18.

12. Updates to This Policy

We may update this policy from time to time.

13. Contact Us

Reviewfy Australia Pty Ltd

Email: [email protected]